Central Industrial Security Force

Citizen’s Charter

Our commitment to public responsiveness and service excellence in securing the Nation’s critical infrastructure and assets.

1,64,462 Officers and personnel in service
354 Units Including 65 domestic and international airports
108 Units Covered by the CISF Fire Wing with about 8,601 trained manpower

Introduction

CISF is one of the specialized Central Para-military Forces of India under the Ministry of Home Affairs. It came into existence in the year 1969 with a meagre strength of about 3,000 personnel for providing security to Public Sector Undertakings (PSUs) and Government Installations. CISF has taken up a multi-faceted role in the field of internal security which includes Airport Security, Security of Government Buildings, Monument Security, Disaster Management, VIP Security and security of critical installations like the Delhi Metro, in addition to its traditional role of providing industrial security. The present strength is 1,64,462 officers and personnel and it provides security to 354 units including 65 domestic and international airports spread all over the country. CISF also gives security cover to 11 installations in the Private Sector after being mandated by the Central Government in the year 2009.

CISF Fire Wing operates at 108 units across India with about 8,601 trained manpower.

The Consultancy Wing at HQ (ISO 9001:2015 certified) provides services to both public and private organizations.

Headquartered at Block 13, CGO Complex, Lodhi Road, New Delhi, CISF is led by the Director General and divided into eleven Sectors:

Eastern (Ranchi)
North (New Delhi)
Western (Mumbai)
South (Chennai)
North Eastern (Guwahati)
Airport-I (New Delhi)
Airport-II (Bangalore)
NCR (New Delhi)
North Eastern-II (Kolkata)
Central (Bhilai)
DAE & DOS (New Delhi)

The Sectors are further divided into twenty Zones led by Deputy IGs. CISF includes nine training institutions across India:

  • National Industrial Security Academy (Hyderabad)
  • Six Recruit Training Centres (Arakkonam, Barwaha, Bhilai, Deoli, Behror, Mundali)
  • Fire Service Training Institute (co-located at Hyderabad, Disaster Management)
  • Dog Training School (Ranchi)
CISF also maintains twelve Reserve Battalions for rapid deployment. This Citizen’s Charter is our commitment to public responsiveness and service excellence.

Vision & Mission

Vision

To be a premier multifaceted force upholding internal security and securing the Nation’s critical infrastructure and assets.

Mission

To achieve our vision cost-effectively through optimal resource use, advanced training, new technology, and comprehensive security solutions.

Stakeholders

  • Central Govt Ministries / Departments
  • PSUs & Joint Sector Undertakings
  • State Govt and Private Sector Establishments
  • Airport / Monument Administrators
  • Contractors, Businessmen, Visitors, Tourists
  • Consultancy Clients
  • SSG Protectees
  • Election Commission & State Govts
  • Public at operational sites

Activities

  • Security to PSUs & sensitive Govt buildings
  • Fire protection services
  • VIP protection
  • Internal security & election duties
  • Training in Security, Fire & Disaster Management
  • Consultancy in security & fire protection

Services Offered

CISF secures 354 industrial units, including 65 airports, across sectors such as:

Atomic Power Plants
Space Installations
Defence Production
Mints / Note Presses
Oil & Refineries
Major Ports
Heavy Engineering
Steel Plants
Fertilizer Units
Airports
Power Plants
Delhi Metro
Important Govt Buildings
Heritage Monuments
Museums
Mines
Private Sector Establishments

Additional services include fire prevention, disaster rescue, VIP support (SSG), and security training.

Get in Touch

If you are interested in CISF induction or consultancy:

Induction Requests

Joint Secretary (Police-II)
Ministry of Home Affairs
North Block, New Delhi – 110001

Consultancy Services

Director General / CISF HQ
Block 13, CGO Complex, Lodhi Road
New Delhi – 110003
rnd-consy[at]cisf[dot]gov[dot]in
Ph: 011-24361040 / 011-24307726

Complaints & Grievance Redressal

If aggrieved, feel free to contact our Grievance Redressal Officers:

Level Nodal Officer Controlling Officer
Directorate General DIG / Welfare Director General
ADG Office DIG / ADG Office ADG / ADsG Office
Sector HQrs DIG / Sector HQrs IG / Sector HQrs
Zonal HQrs AIG / Zonal HQrs DIG / Zonal HQrs
Training Institutions Commandant (Adm) / Vice-Principal Director / Principal
Reserve Battalions Commandant (2 I/C) Sr. Commandant (I/C of battalion)
CISF Field Units Commandant (if unit headed by DIG) DIG
Dy. Comdt. / 2 I/C (if unit headed by Comdt) Commandant
2 I/C (remaining units) Unit Commander

Note: For contact details, visit cisf.gov.in.

Public Relations Officer

Asstt. Inspector General / PRO
CISF Head Quarters, Block 13, CGO Complex, Lodhi Road
New Delhi – 110003
Phone: 011-24307729 | Fax: 011-24361202
Email: dcpro[at]cisf[dot]gov[dot]in

Escalation (if not satisfied)

IG / Pers & Chief Vigilance Officer, CISF HQ
Phone: 011-24367502 / 24307703
CVC, Satarkta Bhawan, INA, New Delhi – 110023